Deltapath’s Noise Cancellation Gateway Helps Businesses Improve Communication and Collaboration Over Phone Calls and Fuels Artificial Intelligence

SAN JOSE, Calif., Feb. 4, 2020 — Deltapath, a Unified Communications company, specializing in revolutionizing the way organizations and people communicate, announced their Deltapath Noise Cancellation Gateway is set to release in the first quarter of 2020. The Noise Cancellation Gateway leverages Dolby’s renowned audio expertise and technology. It filters nonhuman voices and focuses on improving two major areas garnering a lot of attention: voice calls and artificial intelligence.

Voice calls remain a popular mode of communication, but the new work-from-anywhere trend is increasing the number of voice calls initiated outdoors in noisy conditions. With the Deltapath Noise Cancellation Gateway, callers and call recipients experience crystal-clear audio, even in the noisiest situations encountered over the phone.

More companies are turning to artificial intelligence to help them improve customer experience or make digital assistants indispensable. The Deltapath Noise Cancellation Gateway can positively impact a company’s AI engine’s accuracy rate, whether your AI engine is analyzing voice input, interpreting voice commands, transcribing audio into meaningful text, or interpreting peoples’ emotions through their tone of voice. 

Deltapath’s newest product is available to every UC platform and every industry. Consumers are not limited to using the Deltapath UC Platform to enjoy it.

David Liu, CEO and Founder of Deltapath stated, “Background noise is an age-old problem that has been polluting conversations and data for years. Deltapath decided to introduce a noise cancellation gateway because there is a huge need for technology to tackle background noise more than ever before. More and more employees are working and attending meetings outside the office.  While we can all control background noise in our office, it is impossible to do so outdoors. Deltapath wants employees and customers to all have positive, fulfilling experiences whenever they are on a phone call no matter where they are. Equally important, more companies are using artificial intelligence to drive business outcomes. Companies such as those using speech recognition for their IVR systems and voice assistant devices can all get more from our gateway, which can filter the noise that regularly gets recorded with any voice input, making analysis and interpretation of the data extremely difficult.”

“As the biggest contact center supplier and value-added reseller for Genesys in Great China, eSoon recognized the importance of the Deltapath Noise Cancellation Gateway for our customers who not only operate large scale contact centers but utilize some form of voice AI technology. The gateway will serve to enhance the accuracy of voice recognition for these companies. Most importantly, the Deltapath Noise Cancellation Gateway helps increase productivity and enhance the customer experience.” 

eSoon – Daniel Cheung – VP, Sales 

“Conferencing is the core of collaboration and it allows distributed and virtual teams to feel connected over the phone, enabling everyone to participate and share their thoughts. When voice quality is poor, however, conferences become frustrating and nonproductive. With the Deltapath Noise Cancellation Gateway, background noise is eliminated, improving audio quality during conferences.”

GuangZhou YunQu-info Deng Congjian – Deputy GM

About Deltapath Inc.

Deltapath liberates organizations from the barriers that prevent effective communication and revolutionizes the way organizations communicate through innovative technologies that meet the needs and the wants of organizations.

We specialize in solutions that unite different communication platforms, audio and video equipment, telephones, desktops and mobile devices to make communication accessible and intuitive.

It is our belief that every solution should embody simplicity and offer users the right form of communication for the right occasion, right at their fingertips.

For more information about Deltapath and to learn how we can help you reach your goals, please visit www.Deltapath.com and follow us on Facebook, LinkedIn, and Twitter.

Contact Info:
Tribe Builder Media
Kristen Shea
press@tribebuildermedia.com  
929-367-8993

Webinar Announced: Impact Sales Metrics and AI with Deltapath’s Noise Cancellation Gateway

Shelton, CT, 19 Nov, 2019 – Deltapath and TMC announced a new Webinar, Impact Sales Metrics and AI with Deltapath and Dolby Technologies, to be held Wednesday, December 4, 2019 at 2:00PM EDT/11:00AM PDT.  The webinar is dedicated to providing insight on how to offer good audio quality to employees who work and attend meetings outside of their offices, and how to impact sales metrics by ensuring prospects and loyal customers can clearly hear employees and vice versa.  The webinar will be presented by David Liu, CEO and Founder of Deltapath Inc. and moderated by Erik Linask, Group Editorial Director at TMCnet.

“Despite so many alternative channels, voice remains paramount to successful business communications and is the best way to engage when it really matters.   When calls suffer from poor audio quality or distracting background noise, the experience deteriorates and what should be a positive engagement quickly becomes a liability,” said Erik Linask, Group Editorial Director at TMC.  “With today’s technology, there’s no reason employees or customers should have to deal with anything but crystal-clear voice.”

During Deltapath’s multi-country Asia tour, which takes place in Japan, Malaysia, Indonesia, and China this month, the company will be introducing its noise cancellation gateway and providing a demonstration for attendees.  The noise cancellation gateway is available to all businesses and operates on different platforms.

“Background noise is an age-old problem that has been polluting conversations and data for years.  While we can all control background noise in our office, it is impossible to do so outdoors,” said David Liu, CEO and Founder of Deltapath.  “The work-from-anywhere trend that is picking up momentum across the nation has resulted in more employees working and attending meetings while outside the traditional office space.  Our company wants employees and customers to all have positive, fulfilling experiences whenever they are on a phone call, even outdoors.” 

What Attendees will learn:

  • Learn how to cope with background noise while keeping up with the demands of business communication and work that takes place anywhere, but in an office.
  • Learn how to ensure background noise does not impact the integrity of the data harnessed from calls
  • Hear about the trends in the UC industry that are impacting sales metrics and improving customer experience.

Registration for “Impact Sales Metrics and AI with Deltapath and Dolby Technologies” is now open.

About Deltapath

Deltapath liberates organizations from the barriers that prevent effective communication and revolutionizes the way organizations communicate through innovative technologies that meet the needs and the wants of organizations.

We specialize in solutions that unite different communication platforms, audio and video equipment, telephones, desktops, and mobile devices to make communication accessible and intuitive.

It is our belief that every solution should embody simplicity and offer users the right form of communication for the right occasion, right at their fingertips.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts.

Media Contact:
Shirmattie Seenarine
Phone: 1 (408) 582-0408
Email: press@deltapath.com