Hard on the heels of this quest is customer experience, which is becoming the main source of competitive differentiation for companies.
Cinch Contact center aids in this quest by offering a call center that is video ready, which takes customer experience to a whole other level.
Equally important, is the flexibility of Cinch. It supports inbound calls, outbound calls, or both. Companies just need to tell us if they want one or the other, or both. We also offer Cinch on premise or it can be delivered virtualized for the cloud.